L'invio dei numeri di carta di credito direttamente all'API di Stripe è generalmente non sicuro

Scopri perché potresti visualizzare questo errore di Stripe e come risolverlo.

Il messaggio di errore

Sometimes when activating Stripe payments, you might receive the following error:

Booking: 2254125 Stripe 853 Error: Sending credit card numbers directly to the Stripe API is generally unsafe. To continue processing use Stripe.js, the Stripe mobile bindings, or Stripe Elements. For more information, see https://dashboard.stripe.com/account/integration/settings. If you are qualified to handle card data directly, see https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis.

Come risolvere il problema

To enable raw card data APIs on your account, please contact Stripe support team with the following information:

Contact Stripe Support to Enable Raw Card Data

Quali informazioni fornire

A brief written description of the systems and services in your application which handle card data. If you fully outsource this activity to a PCI DSS-compliant third party, please provide the name of that service provider.

One of the following documents:

  • A current, complete PCI DSS Self-assessment Questionnaire (SAQ) D.
  • If you meet the qualifications of a Level 1 Merchant or Service Provider, a current PCI DSS Attestation of Compliance for Onsite Assessment.
PCI Compliance Validation Requirements
How to contact Stripe illustration

write that you are using NObeds channel management system + upload SAQ file:[NOBEDS_PCI_2025.pdf]

Se esternalizzi la gestione delle carte

If you fully outsource the handling of card data to a PCI DSS-compliant third-party service provider, only accept online or mail order/telephone order (MOTO) payments, and otherwise qualify, a Self-Assessment Questionnaire (SAQ) A. This document must list your entity's information and list the third-party service provider in Part 2f.

Follow our guide to PCI Compliance